Calendly Sync Problem
How can you set the round robin (calendly meeting) in such a way each rep an open / close slots whenever he wants.
I tried what Nick Kozmin recommend us tu open all the hours with all the dates, and each reap to set his calendar from the availability tab (in the meniu) but it's not working.
If each rep sets his availability but we open all the slots in round robin, in the calendar looks that he is avaible at all the hours.
How can we sync rep availability with the calendar?
1 day ago
Sales Reps : Coaching As A Service > CaaS
Module 7: The Advanced Sales Process
Hey guys! Awesome Traction / Support call today, thank you!
A few people were asking about sales reps, and I would like to share with you the business I'm here to scale :)) which provides tech-enabled SDRs and/or sales reps as a service, on a monthly retainer.
We use state of the art, proprietary Lead Generation Software to leverage your LinkedIn Profile (sales navigator, etc), as well as training dedicated full-time or part-time sales reps and appointment setters to sell your product or service (on a peak performer level);
or fill your calendar with appointments so you sell it yourself. We also train your in-house sales team if needed.
English and Spanish languages.
Please check out the website and my LinkedIN profile for details. Happy to hop on a call and find out if there's alignment!
Thanks so much,
+1 (917) 297-2733
2 days ago
How to deal with copy cats
10 days ago
Setup Close.io for sales reps
If we have the basic plan, in which User Roles do you recommend to put they?
The support team, said that we have to create new user of each sales reps. Once we create the new user, we will share with the sale reps and they have to sync their email account into they user. this is the right path?
10 days ago
I have a question about the Case studies for Nick, i feel hesitation
Support Recordings > Support Call April 12 2021
10 days ago
Group Demo Booking with Roundrobin?
Module 6: Prospecting Mastery
I am looking for Demo Scheduling app (like calendly) that can show round-robin listing of my 5 closers. However, each closer have 4 events a day, with up to 5 spots per demo slot (small groups)
Do you know any company that can accommodate this?
16 days ago
Mock Scenario Comparison - $0-$1.5MM in 12 Months using Outbound Prospecting
Module 6: Prospecting Mastery
In this article I’ll be simulating 2 scenarios; scenario A being a $10k B2B SaaS offer, marketing using low-volume outbound prospecting, while not having a set of strong marketing and sales assets or content. This is a common scenario for many entrepreneurs and founders who are attempting to validate their offer, but they are not well-versed in marketing or sales.
Scenario B will outline the same type of offer, while marketing using outbound prospecting at a higher volume with SDRs, and with high-converting assets in place to communicate the core argument to prospects.
The goal of this comparison is to clearly map out the impact of having strong marketing and sales assets along with a high volume of quality outbound prospecting.
Scenario A Model:
If you refer to the model linked above, you will find the full breakdown of inputs that I have provided the modeling tool with.
The screenshot below shows the inputs related to sales and marketing. You can see that this offer is simulated using the founder(s) as the main salespeople, thus the cost to sell (salesperson commission) is 0%.
The sales cycle is set at 60 days, a common length of time for entrepreneurs with underdeveloped sales skills at this ticket price.
As mentioned above, we are focussing solely on outbound prospecting in this comparison, due to the fact that it plays a crucial role in validating marketing messages and offers early on.
This model maps out a scenario in which we have 2 co-founders doing outbound prospecting, sending 20 emails per day for 25 days per month.
The scenario also assumes that there are not strong marketing assets in place such as a sales letter, VSL, or well-built funnel. As a result, the outbound contact to lead conversion rate is set at 0.5%, and the lead to customer conversion rate is set at 4%.
In reference to the above figure, one is able to see that this business, in its current state, is not profitable, consuming almost $1.5MM in cash.
This projection lets us know that this business model and current operations do not work, the model breaks, even if one were to raise the $1.5MM in cash, they would never accrue profits.
The reason being is that the monthly free cash flow is constantly trending below the x-axis, thus indicating negative cash flow.
Why does this model break? There are a few key metrics to look at here (for the sake of this comparison we are not addressing ticket price or time to collect, these will remain constant.) such as - Time to Sell, Number of Contacts per Month, Number of SDR’s, Outbound Contact to Lead Conversion Rate, Lead to Customer Conversion Rate.
If you refer to the Scenario B model below, you can see the adjustments which were made to the outbound sales and marketing inputs.
Scenario B Model:
You can see in the figure above, that with these adjustments, the business becomes profitable after the first 30 days, while only burning $55k in cash.
The market cap increased from -$3.8MM to $40MM, the share price increased from -$3.76 to $40.90, cash consumption decreased from $1.5MM to $55k, and profit per customer per month increased from $1.5k to $1.95k.
The figure above outlines the changes which were made to the relevant inputs - time to sell was taken from 60 days to 14 days, total contacts per month per SDR was taken from 500 to 2500, outbound contact to lead conversion rate was taken from 0.5% to 2%, and lead to customer conversion rate was taken from 4% to 8%.
This model also assumes that a small SDR team of 5 people was built, with each receiving a $3k monthly base salary.
These adjustments to the outbound marketing activities have resulted in a positive Monthly Free Cash Flow curve, which indicates the importance of having strong efforts in this field.
Of course, we cannot just assume that a business can magically improve their efforts here, there needs to be action taken towards building this skillset, and implementing strong content in the form of a sales letter, and a high-converting funnel.
The sales letter and sales argument is a compelling set of reasons as to why a customer should work with you, communicated in a way that the prospect can appreciate and easily consume. This is what we are communicating throughout our marketing funnel.
Here is an example of a sales letter:
Notes on $0m-$13m In 29 Months Without Raising Money | Salesprocess.io
Here is an example of a marketing funnel:
Salesprocess.io Network | Salesprocess.io
The way to increase the volume of contacts per SDR per month is to have a detailed workflow in place and an organized CRM system such that the reps can operate efficiently and at such high volume, certain automation tools can also be useful here.
In order to increase the outbound contact to lead conversion rate, there must be a high level of resonance within the outbound emails or LinkedIn messages. This is achieved through foundational copywriting and research on the market. Once one has enough information about their target customer segment, it is possible to derive strong claims that will compel prospects to take action and book a call.
WIth respect to the time to sell, and the lead to customer conversion rate, one can improve these metrics through salesmanship. Once the offer is validated and a detailed sales process is in place, one must continue to develop their sales acumen such that they are able to close deals at a high rate and in a shorter period of time.
To compare these two scenario’s side by side, click here:
16 days ago
3 Ways to Load Targeted Prospects into Your Outbound Prospecting Campaign without Using Linkedin Sales Navigator
3 Ways to Load Targeted Prospects into Your Outbound Prospecting Campaign
without Using Linkedin Sales Navigator
I've been getting this question from alot of my clients on where to source prospects for outbound campaigns, so i made this quick video outlining this.
- Crunchbase > leverage Fiverr to get sifted list
- Apollo.io > leverage the verified email filter
- Subscribe to a Data Signals source -- ie: recent funding, new founders, HR managers, etc...
Hope this helps you. And let me know if any questions in the comments.
- Alex Diep
17 days ago
Insights regarding media buying
Short formulas to know if your offer will work, with regards to CPM (this is for SaaS companies, who are targeting correct audience):
Unit is unprofitable: 83*CPM>Price
Price is the yearly price of the offer. If you have monthly subscription, use 10*Monthly Price (if churn is below 5%), 4*Monthly Price (if churn is around 25%), 2*Monthly Price (if churn is 50%), just use Monthly Price (if churn is 80%+).
You need high ticket price to combat high CPM, in simple terms - you need to provide a lot more value than other people who are marketing to your audience.
If you have not, watch new video regarding Cost Per Acquisition:
To use the model in the video go to
(if you do not have access, please comment).
Value To Other Members
29 days ago
Keboola - $3M-$6M 10 Months
Salesprocess.io Case Studies
Pavel Shoots Over a Quick Email to Tell Us He's Doubled to $6M ARR
Pavel Gives a 5-Star Recommendation
If your physics prof is a dual-core processor, then Pavel from Keboola is a Xeon 18-Core - he's one of the smartest and quickest people along which we've ever had the pleasure of working. Like a gazelle striding through the African grasslands, Pavel picked up the Salesprocess.io framework, manuals, and templates for him and his teammates, learned the underlying concepts, applied them like you would imagine, popped in to get one of his VSL decked reviewed for structure, went awol for a bit, then fired off an email four months later stating he doubled to $6M. The VSL structure helped him "pull down" his complex enterprise database architecture insights into a format in which a salesperson could more effectively communicate. Just another example of what happens when an extremely technical and talented person solves sales... Rain.
“Just fyi got couple calls from people who saw our logo on your website for references. Gave 5star with high recommendation to be sure they will have time and resources for it :)”
“We’ve more than doubled and will be closing around $6M ARR.”
Pavel Dolezal, CEO of Keboola
Success Instance Or Case Study
about 1 month ago
HOW TO COLD EMAIL - AN IN DEPTH GUIDE
How to cold email? How to get out of Spam? How to keep Domain Reputation clean? How to check if Domain is Blacklisted? How to become a cold emailing Ninja?
These questions were asked in the Facebook group so I thought I'll make an in-depth post.
Email Marketing or Cold Outreach is at the end of the day a science itself, like Facebook or Google Ads. There are tons of Do’s and Don'ts, variables, and different opinions. It can get unnecessarily complicated which is not the intent of this article.
The goal of this post should be to give the reader an in-depth understanding of what to keep in mind when cold emailing, and a summary of good resources & tools to use. It should as well serve as an inspiration to start educating & testing strategies yourself. If you have questions or something valuable to add, please respond to the post.
Also, I’d like to point out that reading through all of the information below could potentially give the reader the feeling that cold emailing is something bad or in a grey area since there are consequences to doing it wrong. Note that business is based on communication. So if you truly believe your product adds value to the world, you should not be afraid to tell strangers about it. And if you follow the rules, there is nothing to be scared of.
1. Make sure your domain and email certifications are set up.
This is extremely important and will break your delivery rate if not done correctly. It’s the first thing you should do before starting outreach. Sending cold emails without an SPF record is like trying to get past
customs without a passport.
Basically, this means that your SPF (Sender Policy Framework), DKIM (Domain Key Identification Mail), DNS records (Domain Name System), DMARC (Domain-based Message Authentication) are set up and working. This sounds complicated at first but isn't too hard to do. What DKIM etc. is, how it works is all explained in the article below.
- This article should be read by everybody before cold-emailing:
- Google has in-depth tutorials on how to set up everything. If you have a question literally just google it.
DKIM, DNS for G-Suite Account:
After setting up you can check your email deliverability and if everything is working correctly or troubleshoot problems using this link:
Keep retesting on a regular basis. You can also test your messaging, email index, blacklists, domain reputation, etc. with this tool.
If you're sending a lot of emails or have a big sales team, you might want to set up a subdomain for outreach. How this works, is explained in this article:
2. Make sure your emails are warmed up before sending emails.
This is extremely important, especially if you're planning to send 100+ emails per day. There are multiple ways to do this.
You can either create multiple email addresses and have a conversation with yourself to warm up your email or test if you land in spam (google counts 4 emails back and forth as a legit convo). This is free but quite inefficient to do on a regular basis.
Or as an alternative, there are certain tools that do this for you. I personally have used mailwarm so far, this tool helped me warm up my email, get out of spam multiple times as well as keep high open rates and I highly recommend it.
Multiple sales reps from our team tried
warm up inbox
and have seen pretty good results with it and highly recommend it as well. Warm-up Inbox is way cheaper, but it takes longer to get going (At least 3 - 4 weeks to fully warm up, mailwarm a few days). I however will split test it against warm-up inbox and post the results here.
Read the first article below for more info.
- This article explains how it works:
- Cheaper alternative to mailwarm (Team has seen good results with it):
- Another alternative:
keep in mind that your inbox should consistently be engaged while doing outreach
to ensure high open rates.
If you warm up your email for a week but then stop, the outgoing email to incoming email ratio will decrease which does damage your reputation. An inbox that sends drastically more emails than it receives is suspicious to spam filters. You can do this by emailing back and forth between multiple email accounts or just use tools like mailwarm or warmupinbox to do this for you.
If you start with a new email or you have not done a lot of cold outreach before starting, slowly ramp up to 100+ per day.
DO NOT START WITH 100+ EMAILS PER DAY YOU WILL 100% LAND IN SPAM.
Here is the ramping up structure I use:
Day 1: SEND 10 Emails, Day 2: SEND 20 Emails, Day 3: SEND 50 Emails, Day 4: SEND 75 Emails, Day 5: SEND 100 Emails, Day 6: SEND 150 Emails, Day 7: SEND 200 Emails. Etc.
There are other resources out there that recommend an even slower, more careful structure. However, I found this one to work pretty well (combined with mailwarm or warmupinbox!).
While ramping up, monitor your bounce and delivery rate. Bounce rates measure the percentage of how often your emails get “bounced” back to you. In other words, the email cannot reach the intended recipient and, therefore, must be returned to the sender with a notification of its bounced status.
This can be the result of multiple reasons. There are “hard” and “soft” bounces. A hard bounce is an email that couldn't be delivered for permanent reasons. Maybe the email's a fake address, maybe the email domain isn't a real domain, or maybe the email recipient's server won't accept emails. A soft bounce is an email that couldn't be delivered because of temporary reasons. If you receive hard bounces, remove the emails from your list immediately.
Delivery rate tells you whether or not your emails were received by the servers of your recipients' inbox providers. So your delivery rate is the percentage of the number of emails delivered divided by the number of emails sent.
If these terms sound confusing, read this article:
If you have a high bounce or low delivery rate, troubleshoot with
Keep in mind that if you’re able to keep a high delivery rate, low bounce rates the result will literally be more money for your business.
For optimal results, I recommend using
in addition to this ramping up structure.
If you land in spam, stop sending emails, troubleshoot, fix problems, and ramp up slowly again.
Spam Troubleshooting, Spam Resuscitation, and IP Warming Flowcharts:
Another quick tip is to subscribe to about 10 Newsletters. This may not get you out of spam but it shows your google account that this is a real human with real interests.
3. Check your lead quality.
A high bounce rate will damage your domain. So make sure your lead list is clean before sending out emails. I personally don’t use the tools below but if you want to be super safe or you buy a list of leads it’s worth it (I personally don’t recommend buying a lead list).
Lead verification tools. They all do the same thing. I have not extensively tested which one is the best. But if you google you’ll find plenty of comparisons.
4. Make sure you're personalizing your emails.
High personalization achieves the highest open & response rates. Add short personalized videos for the extra spice. If you want to send 100+ emails per day, create an individualized template for a specific niche and then just add 1 or 2 personalized sentences before sending.
5. Make sure your copywriting is on point.
If it's hard to understand what you're doing or it takes too long to read (too much confusing text), the success rate of your emails will be low, even if your offer is stellar.
Keep in mind if you can't communicate why your product is stellar nobody will buy. Go through the training and then test and iterate your copy until it sticks.
6. Don't add too many links to your emails.
Some people like to have no links in their first email. I like to have about 1-2 in my initial cold message, with 3 being the absolute max, If you send a very individualized email with relevant links. You can add more to the follow-ups.
Also, make sure you don’t add any dead links (links that are not working) or links to suspicious pages. To test this use this tool:
7. Make sure you're targeting the right people.
Targeting is key. If you send a great copy email to a false audience they will mark you as spam regardless which is a contributing factor to your email reputation. Make sure your email is relevant to the person you’re sending it to.
8. Don't send bulk emails (40 - 50+ emails in a row) but rather batches.
For example 4 batches of 25 over a day. Or 6+ batches of 25 depending on the number of emails you’re sending. If you want to send 300+ emails per day, create 3 or more email accounts and then send 4 batches of 25 from each account over the span of a day.
9. Add an Email Signature, physical address, phone number, and pictures as well as an “unsubscribe” option at the bottom of the mail.
This shows spam filters that you’re a real person, adds trust, and gives the recipient an option to stop receiving emails from you.
How to do this for Gmail:
If you have any other email providers just google.
Example of Unsubscribe Option: Please reply “no thanks” if you would no longer like to receive any communications from me. Obviously, you can change this to your liking as long as it’s clear to the receiver.
Very large ISPs (Internet Service Providers) have their own internal blacklists, but many use publicly available ones run by companies that specialize in this field. There are multiple organizations for example Spamhaus which is an Operator of one of the biggest blacklists, who are screening the internet for people who are spamming or sending unsolicited emails with harmful content.
Large companies like Twitter, Linkedin, etc. check Spamhaus's and Co’s databases for blacklisted domains. Meaning if you're blacklisted, it will also affect your social profiles and multiple other third-party tools (Links will not work anymore and be marked as “malware”).
In short, this is how it works:
You send your email (Sender) and it’s received by an ISP (Receiver) who then decides if your email looks legitimate. If the ISP is using a blacklist, the email IP address is checked against the list. It then goes through the spam filters of the ISP to check for anything they don’t allow. If the email passes these tests, it’s sent to the inbox
This article goes into more detail about how blacklists work:
If you're blacklisted, it can literally shut down your business since you can't use your domain anymore, and if your email is
you can’t send any (invoices, customer emails, etc.) since the ISP recognizes that your domain is on a blacklist. So be careful.
The good thing is the chances are extremely low that you'll end up on a list. However, if you think you're blacklisted click this link to check your domain:
Keep in mind that things change and tech evolves. Keep testing and improving and always educate yourself. Spam filters get smarter so can you.
Please find this useful.
Value To Other Members
about 1 month ago
With Cold Email Outreach, How many emails can I send safely in a day as I start from 0?
Support Recordings > Support Call March 8 2021
Using Close.io for Cold Email, how can I ramp this up safely? How long before I can be sending 100 emails a day safely?
I'm going to become an outbound prospecting BEAST, but don't want to mess anything up by going too fast/being too aggressive.
I'm very excited to send thousands of emails and messages, lol.
But dont want to crash and burn (blacklist, spam, banned, etc...)
That would suck.
Using Expandi.io for linkedin outbound connection and followup automation... (got a nice training about building this slow and steady into full force, company seems great so far)
Just need clarification on email method.
about 2 months ago
Looking for review of sales letter
Module 3: Content Creation Mastery (Sales...
How to get your Invention Protected and Selling online in 18 months or less
In this article, I am going to walk through How to get your Invention Protected and Selling online in 18 months or less
The image above depicts the progress of one of our inventors who went from an idea to selling a patent pending product online within 13 months.
If you are trying to get your invention protected and actually selling on the market, then stick around.
“If you are worried about not knowing how to protect, engineer, and market your invention and are afraid of wasting money trying to figure the process on your own, then this is for you.
“If you are tired of seeing products selling online that you came up first and don’t want that to happen again.”
“You can build and sell your invention using engineers around the world to develop your idea so you can sell your invention on easy-to-setup online stores, within 18 months.”
“However, most inventors are not equipped with the skills to do this since the technologies are relatively new.”
“We are the only people dedicated to solving this particular problem for new inventors.”
“My core concept is that new inventors fail not because they can’t build their inventions or get their products to market, but because they do not know the exact path and resources to use to
“It is possible to cost effectively engineer and sell your invention if you have the right information and you follow the right steps in the right order. Unfortunately, far too many inventors either don’t understand the steps and end up wasting time and money. We have dedicated the last few years to solving this problem.”
“If this matters, I am an experienced engineer and inventor who co-founded an insulin pump company. We have been working with engineers from all over the world to cost effectively develop our patented product.”
I founded this firm in 2011 to help individual inventors protect and prototype their ideas, as cost effectively as possible. We have worked with many successful BetterBack and founders.
“For those of you who don’t know me, my name is Jerry Joseph and 10 years ago, I started my law firm to help inventors protect their ideas as cost effectively as possible. I had a simple idea back in college and got very excited about making money from it. As an engineer, I was able to build a functional prototype. But after showing a patent attorney, I got really discouraged when he said that it would cost 15000 to protect.
About a year later, I get a call from a friend asking if I launched the product because he saw it on TV. I got upset at my self for not doing more research and pursing that idea.
I later decided to go to law school to help inventors avoid that feeling I got.
After many years learning patent law, I started my own law firm to help engineers protect and prototype their ideas.
I soon became frustrated hearing story after story from clients being ripped off by other companies promising to bring their inventions to market, with no result.
I looked everywhere for a strategy or solution to help new inventors to actually build and market their ideas, but I could not find anything out there that I felt was safe to recommend to my clients.
I then decided to take matters into my own hands and run a series of trial runs with some clients to protect their ideas, engineer a functional prototype, and then get their product selling online.
My strategy I have developed provides the best path to bringing an invention to market, in the most cost effectively manner possible.
I have also used this strategy to build my own medical device company developing an artificial pancreas to help reduce the burden on parents with children having diabetes.
I then started offering this approach to more and more clients, who are amazed and grateful to have found my firm.
So I decided to help others with the method and now we service over 200 customers
about 2 months ago
Facebook group link?
Module 1: Introduction (Start Here) > How does the Facebook Group work?...
Looks like this link does not work:
Is there any updated Facebook group?
3 months ago